FAQs

Q

How do I set up a viewing of a property?

 
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You can either phone us on 0114 2726006, email info@mafstudents.co.uk or call into our office. Find out days and times when your whole group are all available and we will arrange an appointment for your group to view. We prefer to show your whole group around the properties in just one visit so as to minimise disruption to current tenants. One of the MAF team will meet you at our office take you to the property, show you around and answer any questions you may have. We ask that you do not call at the property to request a viewing as we respect the privacy of our tenants, we like to conduct our viewings in a professional manner and ensure our existing tenants have had adequate notice that we are coming.

Q

We've seen a house we really like - how do we go about signing for it?

 
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You can come into our office and have a look through the tenancy agreement. When you are happy you can sign up on the spot, or make an appointment to suit you. Until we have a signed tenancy agreement and a small rental contribution we will continue with viewings at the property and treat the property as still available to let.

Q

What is the agreement that we sign?

 
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The agreement will be an "Assured Shorthold Tenancy Agreement" working with the dates from The University of Sheffield to accommodate and coincide with the academic year. Each property is normally let to a group on a joint tenancy agreement.

Q

How much is the deposit?

 
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There isn't one! MAF Properties have decided not to take security deposits on any Sheffield student accommodation for the 2017/18 academic year. On signing your tenancy agreement you’ll just pay a small contribution towards your first rent instalment.

Q

Is there an Administration Fee?

 
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MAF Properties charge a non-refundable administration fee of £60.00 per person.

Q

How do we pay the rent?

 
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For all properties we require three post dated rental cheques calculated by multiplying the weekly rent per person x 52 (weeks in the year) and dividing by 3 (number of rental cheques) and dated
- 12 or 23 June 2017 (property dependant)
- 02 October 2017
- 22 January 2018
These cheques will not be cashed until the specified dates.

There is also the option to make payment for your tenancy in full in advance.

Please contact us for further details, we do not accept standing orders or direct debits.

Q

Are Utility Bills included in the rent?

 
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No, Utility bills are not included in the rental price. As tenants, you are responsible for the payment of Gas, Electricity and Water. You will need to take meter readings when you move in and then register all utilities in your names with the suppliers. We generally advise that tenants should budget approx. £5-7.00 per person per week for their bills, approximate guidelines are provided on the EPC certificate for each property. You will also be responsible for the cost of any Telephone and Internet (unless otherwise stated) for the property.

Q

What if we want to renew our contract for a further year?

 
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We always give our current tenants first refusal on any property. We will write to you in October/November asking you if you wish to stay on for another year. If you do wish to stay on, please get in touch ASAP so we can reserve the property for you. If you require a smaller or larger property to accommodate your group or just fancy a change we will make every effort to meet your needs.

Q

What happens if there are any problems with my property once I have moved in?

 
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Each property has its own house manual with operating instructions for each appliance plus lots useful information including security, fire safety etc. and contact details for our maintenance team out of hours (emergency only). During office hours you can call us or email us with your problem and we will arrange for maintenance to call at your property.

Q

Do we need to pay Council Tax?

 
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No, as full time students you will be exempt from Council Tax. You can obtain council tax exemption certificates from your university. However if you have recently left university or are not a full time student you will be required to pay Council Tax. If this is the case please visit http://www.sheffield.gov.uk/council-tax and follow the instructions.

Q

Do the properties have a Gas Safety Certificate?

 
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Yes all properties have a current Gas Safety Certificate. They are checked and renewed annually.

Q

Has the Property got an Energy Performance Certificate (EPC)?

 
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Yes. New government regulations mean that, as of October 2008, every property must have an Energy Performance Certificate. They are available to view on request.

Q

Do we need Contents Insurance?

 
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Yes you will need Contents Insurance for your possessions at the property.

Q

Will we need a T.V. License for the property?

 
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Yes you will. On a joint tenancy agreement you will need one license per property. These can be purchased online at www.tvlicensing.co.uk

Q

What day are the bins collected?

 
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Please visit the Veolia website. Click the following link and enter your postcode to obtain the bin collection day. You can also find out about the different coloured bins and what to put in them. www.veoliaenvironmentalservices.co.uk

We would ask all tenants to move bins back within the curtilage of the property as soon as they have been emptied.

Q

Do we need a "Parking Permit" for our car?

 
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Sheffield City Council has recently made the majority of Student Areas into "Permit Only" zones. Our latest understanding is that usually 2 permits can be acquired per property for the year. To check if your property falls into a permit zone please visit Sheffield City Council's website http://www.sheffield.gov.uk/roads-and-transport/parking/permit-parking